hi one hour smart home here and today
we’re going to show you how to install a
wise video doorbell or how to set up a
wise video doorbell so the wise video
doorbell allows you to view live stream
footage and recorded footage right from
your phone on the wyze app now a couple
important things to note about the wise
video doorbell before you go installing
it it does require a hard wired power
source so you’ve got to have an existing
doorbell in working order we’ve got that
and it also does not use the existing
chime so what happens is wise comes with
this additional plug-in speaker chime
that you can put anywhere in your house
and when you connect the wise video
doorbell that existing chime or the
hardwired chime you have in your house
is going to be disabled and this plug-in
so the first thing that we need to do to
install the new doorbell is cut off the
power to our existing doorbell so in
order to do that you need to cut off the
power to the transformer go down to your
circuit breaker and cut that power off
at the appropriate circuit and you’ll
know you’ll have that power off when the
doorbell will no longer ring so we’re
going to cut the power off right now
we cut off the power and we can test the
doorbell and you see it’s no longer lit
up and it no longer makes a sound when
we press it so now we’re ready to remove
it by removing the two screws that are
holding it on to your house
we’ve got the two screws holding the
doorbell in place removed so now we can
pull our doorbell away from the wall
and what we need to do is remove the two
wires on the back of the existing
we can loosen up that second screw and
now that we’ve got the existing doorbell
removed we’re ready to install the wise
mounting plate and bracket so it comes
in two pieces and if you just want to
mount your doorbell facing straight
forwards you get a nice flat surface you
use this little piece right here you’re
going to screw it in and then the wires
will just clip into it there’s a couple
of ledges right there and it’ll slide
right on to those ledges so if you want
it forward facing straight ahead very
easy installation now you can also angle
it so it comes with a bracket here that
allows you to angle the wise doorbell
viewing angle left or right if you want
it to go one direction you just flip it
around and you can have it go the other
direction so we’re going to install it
with this because that’s the more
complicated install but if you just want
to use this plate you can put that right
on put two screws in there and you’re
good to go and the wires will slide
right on to there so in order to install
the mounting plate choose whichever
direction you want this to face so for
us we’re gonna have it face this
direction uh and then we’re going to put
two screws in to the mounting plate
we’ve got a screw hole up here and then
one down at the bottom so you’re gonna
use the longer screws that are provided
in the bag for this so i’m gonna use
those and we’re just going to secure it
and i’ll just use the existing hole that
we’ve already got there to make it a
we’ve got our top screw installed and
we’re just going to take the bottom
screw and install it into the slot there
and you can see there’s two slots here
that allow you to make some slight
adjustments to the doorbell while you’ve
now that we’ve got the angled plate
installed we’re ready to install the
backer plate so we’re just going to put
the two wires through there and we’re
going to get this aligned it’ll fit
right in there pretty snugly and you
want to make sure that you have these
on this uh facing upwards so that the
wires can slide right onto those and
then you’re going to take these smaller
screws and you’re just going to use
those to attach this to the angled
now that we’ve got our base plate
installed we’re ready to install the
so you can see it slides on here very
easily we’re just going to attach the
wires for right now because there’s a qr
code here that you may need for the
installation and setup so i’ve got it
covered there but what we’re going to do
is just screw the two wires onto the
terminals and then leave it hanging and
then we’ve got some work to do inside
our house at the doorbell chime
we loosened up those terminals a little
bit and it doesn’t matter which wire
you’ve got on which terminal either one
is going to be fine on either terminal
you just want to make sure that you’ve
got a good connection with it and
that’s what’s important here also be
careful not to loosen these too much
because they can fall out and you could
potentially lose one of the screws
we’ve got the screws tightened down for
both terminals and the wires installed
so now we’re ready to go inside to our
now we’re inside of our doorbell chime
and the first thing we need to do is
remove the cover sometimes you can pull
them straight off sometimes you might
need to wiggle them a little bit or tilt
so once we’ve got the cover removed
you’ve got a couple different terminals
here we’ve got one wire on trans and the
other one on front sometimes you might
have this wire on rear or front it
doesn’t really matter which one this
wire is on and the collar doesn’t really
matter that much in this situation for
connecting the wise video doorbell what
you need to do is remove these two wires
from the existing doorbell chime and
it’s important to note once again that
the doorbell chime will be disabled it
will no longer work once you do that
however wise has this handy plug-in
chime that you can put anywhere in your
house so you can hear it wherever you
want and you’re also going to get
notifications on your phone so what
we’re going to do once we remove those
is then install this wire right here
that connects the two of these together
and what that does is allow a continuous
circuit so that your wise video doorbell
will be powered up all the time so we’re
going to remove these two we’re going to
install this wire in between them
connecting two of them and that’s
provided in the wise box and then use
these two little wire nuts to secure
them together so let’s remove those now
we’ve removed our two wires from the
doorbell chime and we’re ready to wire
uh the new wire that will connect them
put them both into the wire nut and then
now we’re going to take the other wire
and wire nut and we’re going to put them
in there and then twist them together
now we’re just going to fold the wires
kind of back in here and put our
doorbell chime cover back on
we’ve got the doorbell chime reinstalled
and now we’re ready to go back outside
to our wives video doorbell
now we’re back at the doorbell and we’re
ready to get this set up on the app so
if you haven’t done so already download
the wise app set up a username and
password and log in this is the same
wise app that otherwise devices work on
once you’re there just go to the home
screen which we’re at right now and
you’re gonna click in the upper left
hand corner on the plus symbol to add a
device and we’re gonna click add a
now we’ve got some options here it says
cameras sensors power and lighting home
lifestyle let’s click on cameras and see
it does we’re gonna install the wise
doorbell right there so we click on that
and then we’re going to click next
it tells us what we need we’ve already
done those things so i’m going to click
next we’re going to click through this
because we’ve already done all these
next open the chime box we’ve already
done that we’ve got two wires so we’re
going to click next and then we’re going
to click next again and we’re going to
click next and next again here
it says where is your doorbell located
we’re just going to click through this
and we’ve got two options here wall
plate or wedge we put in the wedge we’re
going to click next and then it says you
can add a vertical wedge we don’t want
that so we’re just going to click next
here and we’ve already installed the
wedged we’re going to click next
and we’re going to click next again
we’re going to click next
and we’re going to click next again and
now we’re ready to turn the power on to
so once we click through all those setup
instructions what we need to do is go
turn the power back on at our circuit
breaker to restore power to the wise
so we restored the power to the wise
doorbell and now you can see it’s
blinking with that flashing light and
it’s also telling us it’s ready to
connect so on the app all we’re going to
it says please confirm that your
doorbell is now flashing yellow it is
we’re going to click next
it says your doorbell should say ready
to connect if it does not press the
reset button it’s said ready to connect
so we’re going to click the button down
select your wi-fi network and enter your
password we entered our wi-fi network in
now we’re going to take the qr code on
and scan it with the video doorbell so
you’re just going to take this qr code
and put it in front of the image sensor
on the wise doorbell now you want to
make sure that you remove the plastic
cover that’s on the lens for the wise
doorbell before you do this to make
scanning it a little bit easier so we’re
going to remove that cover right now
i held the qr code about three inches
away centered from the image sensor to
get it installed and connected with the
wise doorbell now you want to click i
heard qrs code scanned and next
now we need to give our doorbell a name
we called it wise front bell and we’re
here it gives us a two week free trial
we’re going to click continue
and you can share the device with family
and friends we’re going to click maybe
it says please confirm that your
doorbell has a solid blue light normal
status or is flashing blue and purple
that motion is detected so we’ve got a
solid blue light there and every once in
a while when i make some motion in front
of it it’s going to flash purple that
motion is detected and we’re going to
it says attach your doorbell to the wall
we are ready to slide this now on to our
mount so all you’re going to do is you
can see these little hooks here and
there’s hooks on the back basically
you’re going to line those up and then
we slid the doorbell onto the wall plate
and we’re going to click next
it says you have successfully
installed your wise doorbell that’s
great and you’re going to scroll down
because we do want to add a wise chime
but now the doorbell is working so i’m
going to click down here add a wise
and it says pair with wise chime click
it says plug in and reset so now we’re
going to go over to an outlet and we’re
going to plug in the wise chime
we’ve plugged in the wires chime
there it goes we’re going to click
it says fail to connect to your internet
connection we’re just going to press
and typically it does need to upgrade
the software so we’re going to upgrade
the software and we’re going to go back
over to the doorbell we click upgrade
now and this will take a minute or two
to upgrade this was the next screen that
popped up so we’re going to click update
it says feel free to leave this page
your doorbell will reboot when the
update finishes i’m just going to x out
of this so we can see here it just took
a picture of what was happening before i
and then we’re just going to wait for it
to finish the update sometimes it’s best
to close out of this and usually you’ll
know an update’s done when the light
changes from different status colors so
we got an orange light right there and
uh it should be another minute or two
and the doorbell will reset itself and
the update should be complete so i’m
just going to click out of this
and it says congratulation you’ve earned
a badge wise doorbell likes x out of
and then let’s see our wise front belt
it says it’s off uh offline right now so
give it a minute here while the update
and then let’s see what happens
overall it took about two to four
minutes for that doorbell update to
complete and our doorbell was showing
offline during the update and once the
update was getting close to being done
what happened is a light change from
orange to a flashing orange and then
finally it went to the blue status light
which means everything is good to go so
now we’ve got the blue status light so
let’s click up here on our wise doorbell
here it should connect and then we’ll be
able to see what is going on you can see
me here on camera live view right now of
what’s going on with the wise doorbell
and if i click there you can hear the
doorbell probably in the background as
you’re going to get a notification on
your phone here but i’ve already got the
app open so it’s not going to give me
that notification um let’s go ahead and
we can look back here we can see the
motion detection you can see different
events here and what’s going on i’m
going to click out of that and then you
can click back on the wise and we’re
going to get the live view here you can
turn on or off the microphone and the
speaker from down here if you click over
here that’s going to allow you to zoom
in even further so you can tap in and
zoom and see what’s going on wherever
you want on the doorbell if there’s
something specific that you want to be
over here you’ve got some more options
you’ve got quick responses you’ve got an
album you can just take a picture that’s
or you can click record here and it’s
going to just record that live view i’m
going to discard that for now and then
down here you’ve got your night view
mode so you can have it on
we’re going to turn that onto
auto for night vision so that we’re
getting the most out of this device
now i’m going to click uh on quick
responses here and you can choose
different voice responses
let’s say can i help you with something
hey i’ll be at the door shortly
hello please leave the package by the
which is really convenient if maybe
you’re in a meeting or something and you
can’t respond or you’re in a place where
you can’t get on your cell phone and
talk through it but this does have way
two-way communication so you can use the
doorbell to communicate back and forth
with someone there so if i’m talking on
my phone that person will hear it
and vice versa you can hear what the
person is saying through the doorbell as
now if you go up here you’ve got all
kinds of other settings for the wise
doorbell here you’ve got detection
so you can select high or low motion
sensitivity you’ve got a detection zone
so what you’re going to do is select
where you want to have uh it will take a
picture and then you can decide what
parts of your front door you want to
have detection live so if you’re on like
a busy street it’s not going to detect
every time that a car goes by we’re
going to just clear that and we’re going
and uh you can adjust the motion
sensitivity high to low we’re going to
click and go back once again here you’ve
it’s going to record when motion is
some smart detection here you can detect
a person a vehicle package detection or
but this does require the full
subscription service or the plus cam
subscription so we’re not going to do
that right now but you certainly could
set that up if you wanted to we’re going
and uh if you’re using up too much data
now this is wi-fi connected but still if
you were using too much data on your
wi-fi internet for some reason you had
slow wi-fi you can schedule this so it’s
only going to record during certain
times of the day but i’m going to leave
it on all day that’s probably the
default for most people and then you’ve
got notifications here how you want to
be notified here you can turn
notifications on or off with that top
button and then you can be notified when
wise detects ai events like a person or
a dog or just when it detects any other
motion so you want to leave both those
on to get the most functionality of it
so we’re going to go back again and then
you’ve got accessories here and you’ve
got your white led light that’s that
little led right here it just lights up
show the wise logo time stamp and
watermark these are all for the video
footage uh i do recommend leaving it on
night vision mode which we’ve got it on
right now right up here at the top on
auto and then i do recommend the white
led light being on because that’s going
to get better face recognition give a
little bit more illumination but also it
just lets people know that they’re being
recorded at night so maybe if they had
some kind of malicious intent
they’re going to see that light and go
somewhere else rather than
not knowing that they’re being recorded
so we’re going to go back here
and go back to some of the other
settings you’ve got accessories
down here so you can add the wise chime
or remove the wise chime and click on
that you’ve got different things that
you can choose for this so you can name
it something different but also you can
choose how you want that chime to sound
so you’ve got wind chime cheerful
dog bark a bird chirp if you got a dog i
don’t know if i would do dog block that
would probably make your dog even more
when they hear a doorbell i know my dog
does not like hearing the doorbell so uh
you can change these tunes around and
maybe that is a good option that uh you
change it to something different like um
a wind chime if you’ve got an animal
the sound of a normal doorbell
then you’ve got a schedule for that so
you could uh have this scheduled so it’s
only going to be on certain times of day
where it’s going to notify you via chime
and that’s nice if you’re trying to take
a nap or something you could turn that
off or you could just turn a volume down
on this too all the way if you wanted so
that you can take a nap and not be
interrupted or someone else in your
if you’ve got kids or something and you
don’t want that chime to go off but
what’s nice about the wise chime is that
you can move it anywhere and plug it in
wherever you want so that you won’t
necessarily disturb other people in your
household which is a nice feature of
being able to move that wise chime
around now let’s click back again and
down here you’ve got rules sharing and
device info there’s nothing really in
the device info that’s going to have
like your serial number and stuff but
you can click on here rules you can
create different automations with other
wise devices uh within the wise app so
we’re not going to do any of that we’re
just going to click back there and then
sharing if you want to share this
with another member of your family that
has a separate account you can do so and
then they can make their own adjustments
and configurations in the app so i’m
just going to click back again here and
then we’re back to the home screen here
you can see the live view of what is
so thank you for watching this video on
how to install your wise doorbell or how
to set up your wise video doorbell if
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